Terms and Conditions
These terms and conditions outline the rules and regulations for the use of our website and services.
By accessing our site or engaging with our services, you agree to comply with these terms. If you disagree with any part of the terms, please do not use our services.
1. Definitions"We," "Us," or "Our" refers to Viva Vox Education."User" or "You" refers to the individual accessing or using our services."Services" refers to the English language training and related offerings provided by Viva Vox.
2. Use of Services
Eligibility: Our services are available to individuals aged 18 or older. Minors may use our services under parental or guardian supervision.
Account Creation: Some services require account creation. You are responsible for maintaining the confidentiality of your account details.
Prohibited Activities: Using the services for unlawful purposes. Disrupting or interfering with the website’s functionality.Sharing copyrighted materials without permission.
3. Payment and Refund Policy
Payment: Payments must be made in full before the commencement of classes or services unless otherwise agreed upon in writing.
Refunds: Refunds will only be issued under the following conditions: Cancellations made at least 48 hours before a class will receive a full refund. Cancellations within 48 hours of the scheduled class may not be eligible for a refund.
Missed Classes: No refunds or make-up sessions are provided for missed classes without prior notification.
4. Intellectual Property
All content on this website, including text, graphics, logos, and course materials, is the intellectual property of Viva Vox and is protected by copyright laws. Unauthorised use, reproduction, or distribution is prohibited.
5. Liability Disclaimer
Viva Vox is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of all content on our site.
6. Cancellation and Rescheduling
Cancellation by Viva Vox: In rare cases, we may need to cancel or reschedule a class. In such instances, we will provide as much notice as possible and offer a full refund or alternative scheduling. Cancellation by Users: Users must notify us at least 48 hours in advance for cancellations or rescheduling requests to avoid penalties.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
8. Amendments to Terms
Viva Vox reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These terms and conditions are governed by the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts.
10. Contact Information
For questions or concerns regarding these terms, please contact us: vivavox.com@gmail.com