Privacy Policy
Viva Vox (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
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Personal Information:
When you sign up for our services, contact us, or make a payment, we may collect:
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Name
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Email address
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Phone number
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Payment details (processed securely through third-party providers)
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Non-Personal Information:
We may automatically collect information such as:
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IP address
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Browser type
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Operating system
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Pages visited on our website
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Cookies and Tracking Technologies:
We use cookies to enhance your experience. These help us understand how users interact with our website and improve our offerings. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
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To Provide Services:
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Process bookings and payments
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Deliver personalised learning experiences
2. To Improve Our Website:
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Analyse user behaviour to enhance usability
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Address technical issues
3. To Communicate with You:
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Respond to inquiries
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Send updates, newsletters, or promotional offers (only with your consent)
4. To Ensure Security:
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Protect against unauthorised access or data breaches
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share data in the following circumstances:
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Service Providers:
Third-party companies assisting with payment processing, email communication, or analytics. -
Legal Obligations:
If required by law, we may disclose your information to comply with legal processes or enforce our rights. -
Business Transfers:
In the event of a merger or acquisition, your information may be transferred to the new owner.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights
Depending on your location, you may have the following rights regarding your data:
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Access and Portability:
Request a copy of the personal information we hold about you. -
Correction:
Update or correct inaccuracies in your data. -
Deletion:
Request the deletion of your personal data (subject to legal obligations). -
Opt-Out:
Unsubscribe from marketing emails or limit certain data processing activities.
To exercise these rights, please contact us at vivavox.com@gmail.com.
6. Data Security
We implement industry-standard measures to protect your personal data. While no system is entirely secure, we strive to safeguard your information from unauthorized access, loss, or misuse.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
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Email: vivavox.com@gmail.com